Privacy Policy

Wohlfahrt Haus Dinner Theatre (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase tickets.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Mailing address
  • Ticket purchase and attendance history

We may also collect limited non-personal information automatically, such as browser type, device, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and reservations
  • Communicate with you about your order or upcoming events
  • Provide customer support
  • Send updates, promotions, and marketing communications (you may opt out at any time)
  • Improve our website, services, and guest experience

3. Payment Processing

All payments are processed through secure third-party providers. We do not store your full credit card information on our servers. Payment processors may collect and store your payment data in accordance with their own privacy policies.

4. Email & Marketing Communications

If you provide your email address, you may receive updates about upcoming shows, promotions, and special events.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

5. Text Messaging (SMS/MMS) Communications

If you provide your mobile phone number, you may choose to receive text messages from Wohlfahrt Haus Dinner Theatre regarding ticket purchases, event reminders, promotions, special offers, updates, and other theatre-related communications.

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS and MMS communications from us. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. Once you opt out, you will no longer receive marketing text messages unless you choose to opt in again.

For assistance, reply HELP to a text message or contact us directly using the information provided below.

Consent to receive text messages is not a condition of purchasing tickets, making reservations, or receiving services from Wohlfahrt Haus Dinner Theatre.

6. Third-Party Services

We may use trusted third-party services to operate our business, including ticketing platforms, email marketing providers, analytics tools, and website integrations. These providers may have access to your information only as necessary to perform their functions and are required to protect it.

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality.

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

8. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information when necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Protect the rights and safety of our business and guests

10. Your Rights & Choices

You may request to update, correct, or delete your personal information by contacting us directly.

You may also opt out of marketing communications at any time.

11. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Wohlfahrt Haus Dinner Theatre

Email: [email protected]

Phone: (276) 223-0891